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Intel® Atom™ Processor C3000 Yocto bsp

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Have anyone known Yocto bsp when will support for Intel® Atom™ Processor C3000 Product Family?

 

Thanks.


Intel Management Engine fails to update

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I have a Lenovo Thinkpad Yoga 14. Lenovo supplies a tool for keeping the laptop up to date, which is called "System Update 5". This tool indicates there's a critical update for "Intel Management Engine 11.0 Firmware -7 [32,64]/8.1/10 [64]".

 

When downloading and installing the update by using the Lenovo tool, I get the following error message: "error 8743 Unknown or unsupported platform".

ff.jpg

 

I've installed the Intel driver update manager because I thaught maybe installing it via Intel instead of a Lenovo tool, might help. But the Intel tool indicates that no drivers need to be updated.

 

What should I do to update the Intel Management Engine? Is there perhaps another Intel tool I could use to update?

 

P.S. I googled the error message but am unable to understand the complex discussions I found for it, nor any good pointers how to get Intel Management Engine to update.

Intel Rapid Storage Console software

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Computer is an HP Compaq 8200 Elite CMT PC (Model XL508AV) that contains Bus Adapters Intel Desktop/Workstation/Server Express Chipset SATA RAID Controller along with Intel 6 Series/C200 Series Chipset Family USB Enhanced Host Controllers 1C26 and 1C2D.  System was upgraded from the original Win 7 OS to Win 10 and recently upgraded to the latest Win 10 Creators Edition 1703.

 

System was received from manufacturer with RAID1 installed on two Seagate 7000.120 hard disks (I am the original owner).  POST reports RAID1 as being DEGRADED.  System does not have the Intel Rapid Storage Console software installed.  I accessed your download website, but could not interpret which version of software is appropriate. 

 

Would appreciate your advice on which version of the Intel Rapid Storage Console/Driver software would be applicable to the above described system to facilitate repair to the RAID system.

 

Thank you in advance.

 

Stan

Where can i find old X38 Express chipset software

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I am updating an old Dell XPS 420 up to win 7 x64 and according to online manuals etc it's based on a X38 Express chipset, i have grabbed the latest version and it comes up at the end with an error saying "Unknown Error", in a nutshell it fails to install.

So i thought about going back a few versions and trying them one by one but for the life of me i can't find anywhere that has a list of old software, so can anyone shed some light on where i may be able to find this software?

To give you a bit more info so you may be able to see the problem i have tried the latest version 10.1.1.42 and here is the log from that install.

 

 

[0238:014C][2017-08-05T01:22:07]i001: Burn v3.10.0.1519, Windows v6.1 (Build 7601: Service Pack 1), path: D:\SetupChipset.exe, cmdline: ''

[0238:014C][2017-08-05T01:22:07]i000: Initializing string variable 'CHIPSET_PRODUCT_VERSION' to value '10.1.1.42'

[0238:014C][2017-08-05T01:22:07]i000: Initializing string variable 'INSTALLER_BUILD_VERSION' to value '3.1'

[0238:014C][2017-08-05T01:22:07]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx86.msi' to value ';NullDrivers.cab;NOT VersionNT64'

[0238:014C][2017-08-05T01:22:07]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx64.msi' to value ';NullDrivers.cab;VersionNT64'

[0238:014C][2017-08-05T01:22:07]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\USERS NAME REMOVED\AppData\Local\Temp\Intel\Logs\Chipset_20170805012207.log'

[0238:014C][2017-08-05T01:22:07]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\SetupChipset.exe'

[0238:014C][2017-08-05T01:22:07]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'D:\'

[0238:014C][2017-08-05T01:22:07]i052: Condition 'VersionNT >= v6.1 OR (VersionNT = v6.0 AND NTProductType = 3)' evaluates to true.

[0238:014C][2017-08-05T01:22:07]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

[0238:014C][2017-08-05T01:22:07]i000: Loading managed bootstrapper application.

[0238:014C][2017-08-05T01:22:07]i000: Creating BA thread to run asynchronously.

[0238:0674][2017-08-05T01:22:07]i000: ** MBA ** Command line:

[0238:0674][2017-08-05T01:22:07]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

[0238:0674][2017-08-05T01:22:08]i000: ** MBA ** Calling Engine.Detect()

[0238:014C][2017-08-05T01:22:08]i100: Detect begin, 3 packages

[0238:014C][2017-08-05T01:22:08]i000: Setting string variable 'DotNet35' to value '1'

[0238:014C][2017-08-05T01:22:08]i000: Setting string variable 'DotNet40Client' to value '1'

[0238:014C][2017-08-05T01:22:08]i000: Setting string variable 'DotNet40Full' to value '1'

[0238:014C][2017-08-05T01:22:08]i000: Setting string variable 'DotNet45' to value '460805'

[0238:014C][2017-08-05T01:22:08]i052: Condition 'DotNet35 OR DotNet40Client OR DotNet40Full OR (DotNet45 >= 378389)' evaluates to true.

[0238:014C][2017-08-05T01:22:08]i101: Detected package: DotNet45, state: Present, cached: None

[0238:014C][2017-08-05T01:22:08]i101: Detected package: SetupChipsetx86.msi, state: Absent, cached: None

[0238:014C][2017-08-05T01:22:08]i104: Detected package: SetupChipsetx86.msi, feature: NullDriverFeature, state: Absent

[0238:014C][2017-08-05T01:22:08]i104: Detected package: SetupChipsetx86.msi, feature: PackageVersionFeature, state: Absent

[0238:014C][2017-08-05T01:22:08]i104: Detected package: SetupChipsetx86.msi, feature: LicenseAgreementFeature, state: Absent

[0238:014C][2017-08-05T01:22:08]i101: Detected package: SetupChipsetx64.msi, state: Absent, cached: None

[0238:014C][2017-08-05T01:22:08]i104: Detected package: SetupChipsetx64.msi, feature: NullDriverFeature, state: Absent

[0238:014C][2017-08-05T01:22:08]i104: Detected package: SetupChipsetx64.msi, feature: PackageVersionFeature, state: Absent

[0238:014C][2017-08-05T01:22:08]i104: Detected package: SetupChipsetx64.msi, feature: LicenseAgreementFeature, state: Absent

[0238:014C][2017-08-05T01:22:08]i199: Detect complete, result: 0x0

[0238:014C][2017-08-05T01:23:56]i200: Plan begin, 3 packages, action: Install

[0238:014C][2017-08-05T01:23:56]w321: Skipping dependency registration on package with no dependency providers: DotNet45

[0238:014C][2017-08-05T01:23:56]i052: Condition 'NOT VersionNT64' evaluates to false.

[0238:014C][2017-08-05T01:23:56]i204: Plan 3 msi features for package: SetupChipsetx86.msi

[0238:014C][2017-08-05T01:23:56]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[0238:014C][2017-08-05T01:23:56]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[0238:014C][2017-08-05T01:23:56]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[0238:014C][2017-08-05T01:23:56]i052: Condition 'VersionNT64' evaluates to true.

[0238:014C][2017-08-05T01:23:56]i204: Plan 3 msi features for package: SetupChipsetx64.msi

[0238:014C][2017-08-05T01:23:56]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[0238:014C][2017-08-05T01:23:56]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[0238:014C][2017-08-05T01:23:56]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[0238:014C][2017-08-05T01:23:56]i000: Setting string variable 'WixBundleRollbackLog_SetupChipsetx64.msi' to value 'C:\Users\USERS NAME REMOVED\AppData\Local\Temp\Intel\Logs\Chipset_20170805012207_000_SetupChipsetx64.msi_rollback.log'

[0238:014C][2017-08-05T01:23:56]i000: Setting string variable 'WixBundleLog_SetupChipsetx64.msi' to value 'C:\Users\USERS NAME REMOVED\AppData\Local\Temp\Intel\Logs\Chipset_20170805012207_000_SetupChipsetx64.msi.log'

[0238:014C][2017-08-05T01:23:56]i201: Planned package: DotNet45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0238:014C][2017-08-05T01:23:56]i201: Planned package: SetupChipsetx86.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0238:014C][2017-08-05T01:23:56]i201: Planned package: SetupChipsetx64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[0238:014C][2017-08-05T01:23:56]i299: Plan complete, result: 0x0

[0238:0674][2017-08-05T01:23:56]i000: Setting string variable 'IIF_MSI_SWITCHES' to value ''

[0238:0674][2017-08-05T01:23:56]i000: ** MBA ** Getting window handle.

[0238:0674][2017-08-05T01:23:56]i000: ** MBA ** Calling Engine.Apply(). Window handle: 197312

[0238:014C][2017-08-05T01:23:56]i300: Apply begin

[04D8:08D0][2017-08-05T01:23:59]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, options: 0x7, disable resume: No

[04D8:08D0][2017-08-05T01:23:59]i000: Caching bundle from: 'C:\Users\USERS NAME REMOVED\AppData\Local\Temp\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}\.be\SetupChipset.exe' to: 'C:\ProgramData\Package Cache\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}\SetupChipset.exe'

[04D8:08D0][2017-08-05T01:23:59]i320: Registering bundle dependency provider: {49bc1e38-39b4-4728-9e75-cbe67ba9a329}, version: 10.1.1.42

[04D8:08D0][2017-08-05T01:23:59]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, resume: Active, restart initiated: No, disable resume: No

[04D8:0B64][2017-08-05T01:23:59]i305: Verified acquired payload: SetupChipsetx64.msi at path: C:\ProgramData\Package Cache\.unverified\SetupChipsetx64.msi, moving to: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\SetupChipsetx64.msi.

[04D8:0B64][2017-08-05T01:23:59]i305: Verified acquired payload: cab4FADBDD6DC6637E75E196F741A3F14D1 at path: C:\ProgramData\Package Cache\.unverified\cab4FADBDD6DC6637E75E196F741A3F14D1, moving to: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\media1.cab.

[04D8:08D0][2017-08-05T01:23:59]i323: Registering package dependency provider: {36A16AC6-68D4-44C3-B224-608601D6B353}, version: 10.1.1.42, package: SetupChipsetx64.msi

[04D8:08D0][2017-08-05T01:23:59]i301: Applying execute package: SetupChipsetx64.msi, action: Install, path: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\SetupChipsetx64.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

[04D8:08D0][2017-08-05T01:24:02]e000: Error 0x80070643: Failed to install MSI package.

[04D8:08D0][2017-08-05T01:24:02]e000: Error 0x80070643: Failed to execute MSI package.

[0238:014C][2017-08-05T01:24:02]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[0238:014C][2017-08-05T01:24:02]i319: Applied execute package: SetupChipsetx64.msi, result: 0x80070643, restart: None

[0238:014C][2017-08-05T01:24:02]e000: Error 0x80070643: Failed to execute MSI package.

[04D8:08D0][2017-08-05T01:24:02]i301: Applying rollback package: SetupChipsetx64.msi, action: Uninstall, path: (null), arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

[04D8:08D0][2017-08-05T01:24:03]e000: Error 0x80070643: Failed to uninstall MSI package.

[04D8:08D0][2017-08-05T01:24:03]e000: Error 0x80070643: Failed to execute MSI package.

[0238:014C][2017-08-05T01:24:03]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[0238:014C][2017-08-05T01:24:03]i319: Applied rollback package: SetupChipsetx64.msi, result: 0x80070643, restart: None

[04D8:08D0][2017-08-05T01:24:03]i329: Removed package dependency provider: {36A16AC6-68D4-44C3-B224-608601D6B353}, package: SetupChipsetx64.msi

[04D8:08D0][2017-08-05T01:24:03]i351: Removing cached package: SetupChipsetx64.msi, from path: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\

[04D8:08D0][2017-08-05T01:24:03]i329: Removed package dependency provider: {1B02E5E5-D964-4018-9CB0-9836B78BB375}, package: SetupChipsetx86.msi

[04D8:08D0][2017-08-05T01:24:03]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, resume: None, restart: None, disable resume: No

[04D8:08D0][2017-08-05T01:24:03]i330: Removed bundle dependency provider: {49bc1e38-39b4-4728-9e75-cbe67ba9a329}

[04D8:08D0][2017-08-05T01:24:03]i352: Removing cached bundle: {49bc1e38-39b4-4728-9e75-cbe67ba9a329}, from path: C:\ProgramData\Package Cache\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}\

[04D8:08D0][2017-08-05T01:24:03]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, resume: None, restart initiated: No, disable resume: No

[0238:014C][2017-08-05T01:24:03]i000: ** MBA ** Apply complete. Status: '-2147023293' Restart: 'None' Result: 'None'

[0238:014C][2017-08-05T01:24:03]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

[0238:0674][2017-08-05T01:24:03]e000: ** MBA ** Unknown error.

 

Hope it helps a bit

 

All1

Suggested chipset and integrated graphics driver updates are older than installed versions?

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I have run the Intel driver update utility and it suggests "updating" to lower version numbers for all drivers except one for which it recommends the exact same driver. Did Intel forget how to count or what? I chose not to "update" these drivers but if I wasn't paying attention, I'd have ended up downgradingt to older versions.

 

The issue pertains to both chipset and graphics drivers but there's no subforum for this scenario and category 'chipset' is the only thing that comes close.

 

ns8h6zV.png

Error 0x80070643 from SetupChipset.exe on a fresh Win 7 installation

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I have a Asus desktop running Win 7 that has become curiously slow over the past year or so. I suspect that it has to do with Microsoft updates somewhere down the line, and that the slowness is HDD-related.

 

Having tried all the usual tricks including full system reinstall and disk repartitioning, I wanted to try and update the chipset drivers, but Asus has no updates to offer. So I tried the generic Chipset_10.1.1.42_Public downloadable instead. The installer runs fine but proceeds to fail with an "Unknown error". I get a bunch of logs but haven't been able to decipher them.

 

I will enclose a few files for more background information. First, the logs themselves are enclosed in a zip file. Next, I downloaded and run the Intel SSU utility, the output of which enclosed as well. Also, Intel ChipUtil.exe prints the following output:

 

Chipset

Detected Chipset:

Mobile Intel® PM45 Express Chipset

Chipset Components

Memory Controller:

Mobile Intel® 82PM45 Memory Controller Hub (MCH)

I/O Controller:

Intel(R) 82801IMB Intel(R) I/O Controller Hub (ICH9M-B) SATA Controller found in IDE mode

Integrated Graphics:

This chipset does not contain integrated graphics.

 

As noted, this is a fresh re-install of Windows 7 (Home Premium edition, 32-bit) from the Asus recovery DVD, as I got tired of trying to fix the old installation and instead opted to start again from scratch. However, this hasn't cured the lethargic slowness, and I am still struggling at snail pace. Please help if you can in any way.

''Unknown error" while chipset software installation.

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I tried to update my intel drivers with the uptdate utility, everything went well, but when I tried to install the update an unexpected error didn't let me. Here I attached the logs and my computer information.

Bug with RST since v14 which doesn't allow HDDs to spin down

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Hello

 

Tested with different disks and with all versions between 14.0 and 15.2 : the bug is attested. The spin-down function was OK in 13.6.

Do you know why this bug hasn't been solved within more than 19 lonnnnnnnnnnng month ????!!!

Yet it has been reported long time ago !

New RST 14.0.0.1143 doesn't allow HDDs to spin down (bug?)

 

Thank you


HDD click (excessive load-unload cycles)

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Two of my HDDs are clicking and have an excessive load-unload cycles.

 

I'm running 2x Samsung F3 1TB (HD103SJ) in RAID-0 using Z97 chipset Sata 3 ports.

 

My MB is a ASRock Z97 Extreme6, HDDs firmware is 1AJ10001. MB Bios is P1.33.

 

I had 13.1.0.1058 RST driver and installed 12.9.2.1000 but the issue persisted.

 

I have Windows 8.1 Pro 64-bit running on a Samsung 830 Series 256GB SSD, I also have two more HDDs, one Seagate 3TB and one Toshiba 160GB... No issues with these drives.

 

On my previous setup I was using these HDDs on a X58 chipset Sata 2 ports, also in RAID-0 mode, Intel RST 11 and got no issues.

 

I think the drives are going idle too fast, because when I need to open or seek for something on the drive, the click starts.

 

I don't know if this is a BIOS problem or a Intel RST problem, I don't know for sure, but when the computer starts, during post I can hear the click (only once, if I go to UEFI there is no click there and the drive is detected by BIOS).

 

I tried some troubleshoots, configured (advanced power management, automatic acoustic management, sata aggressive link power management, windows power management) but nothing worked : (

 

I'm kinda desperate because I have one "click" each 10 seconds (approximately), it means 3600 load-unload cycles in 10 hours!

 

For now I made the disks off-line through Windows disk management, until I figure out some solution/workaround.

 

I appreciate any help you can give!

 

UPDATE!

 

The problem was solved by installing Intel RST 12 series drivers, power off, disconnect the PSU cable, connect the affected hard drives on another Z97 Sata port and power on the computer.

 

If I install Intel RST 13 series driver the issue will return, is this a bug with RST 13 series? I don't think my HDD spending one load/unload cycle each 10 seconds is normal.

RAID 10 Initialize and Poor Windows Performance

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Hi,

 

We have few HP Z440 workstations with RAID 1+0 configuration. We have 32GB RAM, 4 x 3TB SATA HDD, Intel Xeon CPU E5-1603 v3 @ 2.80GHz and Intel C600+/C220+ series chipset SATA RAID Controller. We are using Intel Rapid Storage Technology tool to configure RAID volume. We have one volume and the volume should be 5.3TB in size.

 

The problem is after installation of Windows OS and our application, the computer becomes very slow and this is occurring very often. If I check the RAID status, it shows "Initialize" in Rapid Intel Storage Technology console.

Can we get the reason why RAID moves to "Initialize" automatically. And is there anyway we can stop or optimize this activity. We have observed that when RAID status is "Normal", the computer runs fast.

 

Can anybody tell me the reason and how can we improve the RAID performance or stop or configure the Initialization?

Any help would be appreciated.

 

Thanks & Regards,

Sourav

Hi, Need advice on Chipset

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Hello,

 

We are a startup company for digital marketing training courses in bangalore btm Koramangala and is looking to buy around 5 PCs - The tasks that will be performed light video creation, light to medium photoshop tools, and few Internet based marketing tools. Which Intel chipset can you guys suggest, I got a quote from a local retailer for Intel Dual core chips - Is that fine or I need to consider latest gen i3 chipsets. Please advice and also if you can suggest the RAM/Video card to go along with it.

 

Any help will be appreciated.

Regards,

Sandeep

Intel RST reporting phantom issues

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Intel RST 14.8.16.1063 is reporting one or more events but not showing me what those events are.

 

I am running Windows 10 using an ASUS motherboard with a simple 2-drive RAID mirror.

Intel 3.0 extensible host controller driver keeps giving me blue screen of death. Please help

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I have been tasked with rebuilding a handful of old(ish) Dell E6330 laptops. All with the same hardware specs, 7 series/C216 chipset family. I am losing sleep over this and could really use a fresh perspective.

 

I am starting from a base Win 7 64 bit OS, provided by Dell. I have been able to update all of the drivers including BIOS except the "Intel 3.0 extensible host controller" whenever i try to install it, it gives me the BSOD just after installation.

 

When i go into device manager, it shows installed, but none of the usb 3.0 ports work (which is all of them). However, when i hook the laptop up to a docking station, i can get the 2.0 ports to work, so i have a work around.

 

I noticed that after i get the BSOD, under "Universal Serial Bus Controllers" in device manager, there is a Unknown Device listed in there. Though there is no yellow exclamation identifying there is something wrong, when i open it, it says "No drivers are installed for this device" when i select update driver it says the best driver software for your device is already installed (Intel R USB 3.0 Root Hub).

 

Any help is appreciated!

Please help me configure RST 13.1.0.1058 on W10 x64 OS after moving SSD from C:\ to G:\.

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Please help me configure RST 13.1.0.1058 on W10 x64 OS after moving SSD from C:\ to G:\.

"Intel RST Service is not running"

I'm lost. Please clue me in. :-) Thanks! -Ynot?-

Intel SST audio device ACPI\808622A8\1 requires further installation

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Windows 10 device manager

-sound and video games

shows- Intel SST audio device

-properties

-events tab

-says Device ACPI\808622A8\1 requires further installation.

 

What are steps for further installation?


Bug with RST since v14 which doesn't allow HDDs to spin down

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Hello

 

Tested with different disks and with all versions between 14.0 and 15.2 : the bug is attested. The spin-down function was OK in 13.6.

Do you know why this bug hasn't been solved within more than 19 lonnnnnnnnnnng month ????!!!

Yet it has been reported long time ago !

New RST 14.0.0.1143 doesn't allow HDDs to spin down (bug?)

 

Thank you

Intel Rapid Storage Console software

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Computer is an HP Compaq 8200 Elite CMT PC (Model XL508AV) that contains Bus Adapters Intel Desktop/Workstation/Server Express Chipset SATA RAID Controller along with Intel 6 Series/C200 Series Chipset Family USB Enhanced Host Controllers 1C26 and 1C2D.  System was upgraded from the original Win 7 OS to Win 10 and recently upgraded to the latest Win 10 Creators Edition 1703.

 

System was received from manufacturer with RAID1 installed on two Seagate 7000.120 hard disks (I am the original owner).  POST reports RAID1 as being DEGRADED.  System does not have the Intel Rapid Storage Console software installed.  I accessed your download website, but could not interpret which version of software is appropriate. 

 

Would appreciate your advice on which version of the Intel Rapid Storage Console/Driver software would be applicable to the above described system to facilitate repair to the RAID system.

 

Thank you in advance.

 

Stan

Intel SST audio device ACPI\808622A8\1 requires further installation (repost per Intel request)

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Here is my re-post as Amy C. said "for us to further assist you and to help you with the specific problem, please create a new thread, make sure to add all the details in regard to your system. This way the next agent will have a better look at your specific scenario, you can add this thread as a reference but I recommend creating a new thread in order to isolate your case."

 

Per request, System Information: azulletech.com Byte Plus, Windows 10 Home, Intel CherryTrail T3 Z8300 Quad-Core, 1.44 GHz, 2GB memory

 

Problem: Audio randomly changes volume when watching videos. Computer is newly purchased this month and I went through all Windows 10 Home updates, which I believe included the creators update. Investigating issue, I found the following:

 

Device Manager shows: Intel SST audio device ACPI\808622A8\1 requires further installation, fould like this;

Windows 10 Home device manager

-sound and video games

shows- Intel SST audio device

-properties

-events tab

-says Device ACPI\808622A8\1 requires further installation.

 

What are steps for further installation?

Troubles with installing chipset driver (Z3800)

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Hi!

I've install fresh Windows 10 on my Asus E200HA. The first driver I wanted to install is chipset driver from asus suport. But everytime i try to install this driver I've got an error. Here is log:

18:54:47:737:   >>> Log End
18:54:48:112:     Found C:\Users\JAROSA~1\AppData\Local\Temp\IIF6AF4.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 1
18:54:48:222:   Package version: 2.0.1.14
18:54:48:266:   Installed version: <Not installed>
18:54:48:307:   This is a clean install
18:54:48:343:   Setup mode: Installation
18:54:48:378:   Looking for OS: 6.0
18:54:48:415:   OS check passed
18:54:48:460:   .NET not required, skipping requirement check
18:54:48:503:   Driver source is C:\Users\Jarosław Zymni\Desktop\inf update\Drivers
18:54:48:536:   Using folder 'C:\Users\Jarosław Zymni\Desktop\inf update\Drivers' as the driver source
18:54:48:577:   Scanning all active devices
18:54:48:693:   Scanning Audio\isstrtc\isstrtc.inf (Name: Audio\isstrtc\isstrtc.inf, Version: 604.10135.6766.9995)
18:54:48:732:     Section with the best match: IntelSST.NTamd64
18:54:48:770:       Device: ACPI\VEN_8086&DEV_0F28&SUBSYS_104310B0 (Intel SST Audio Device (WDM))
18:54:48:833:       Device: ACPI\VEN_8086&DEV_22A8&SUBSYS_104310B0 (Intel SST Audio Device (WDM))
18:54:48:988:         Matched with: ACPI\VEN_8086&DEV_22A8&SUBSYS_104310B0
18:54:49:026:         Current driver: oem10.inf
18:54:49:079:           Name: , Provider: Intel, Version: 604.10135.6766.9995, Section: IntelSSTAudio
18:54:49:126:     MUP OS bits: 0x3FFFF
18:54:49:165:   Adding Audio\isstrtc\isstrtc.inf to the map...
18:54:49:333:   Scanning Graphics\igdlh64.inf (Name: Graphics\igdlh64.inf, Version: 20.19.15.4364)
18:54:49:385:     Section with the best match: IntelGfx.NTamd64.6.2
18:54:49:422:       Device: PCI\VEN_8086&DEV_22B0&SUBSYS_10B01043 (Intel(R) HD Graphics)
18:54:49:517:         Matched with: PCI\VEN_8086&DEV_22B0&SUBSYS_10B01043&REV_22
18:54:49:565:         Current driver: oem14.inf
18:54:49:616:           Name: Graphics, Provider: Intel Corporation, Version: 20.19.15.4352, Section: iCHVM_w10
18:54:49:657:     MUP OS bits: 0x36000
18:54:49:707:   Adding Graphics\igdlh64.inf to the map...
18:54:49:802:   Scanning I2C\iai2ce.inf (Name: I2C\iai2ce.inf, Version: 604.10146.2654.7394)
18:54:49:855:     Section with the best match: Intel.NTamd64
18:54:49:900:       Device: ACPI\808622C1 (Intel(R) Serial IO I2C ES Controller)
18:54:49:958:         Matched with: ACPI\808622C1
18:54:50:000:         Current driver: oem2.inf
18:54:50:042:           Name: , Provider: Intel Corporation, Version: 604.10146.3025.7394, Section: iai2ce_Device0.NT
18:54:50:079:         This is a downgrade
18:54:50:114:     MUP OS bits: 0x36D54
18:54:50:148:   Adding I2C\iai2ce.inf to the map...
18:54:50:241:   Scanning IntelBatteryManagement\IntelBatteryManagement.inf (Name: IntelBatteryManagement\IntelBatteryManagement.inf, Version: 604.10146.2803.11117)
18:54:50:286:     Section with the best match: Standard.NTamd64
18:54:50:337:       Device: ACPI\INT33FE (Intel(R) Battery Management Device)
18:54:50:377:     MUP OS bits: 0x3FFFF
18:54:50:418:   Adding IntelBatteryManagement\IntelBatteryManagement.inf to the map...
18:54:50:474:   Scanning MBI\MBI.inf (Name: MBI\MBI.inf, Version: 604.10146.2655.573)
18:54:50:519:     Section with the best match: Standard.NTamd64
18:54:50:564:       Device: ACPI\VEN_INT&DEV_33BD&REV_0002 (Intel(R) Sideband Fabric Device)
18:54:50:672:         Matched with: ACPI\VEN_INT&DEV_33BD&REV_0002
18:54:50:709:         Current driver: oem21.inf
18:54:50:766:           Name: , Provider: Intel Corporation, Version: 604.10146.2655.573, Section: MBI_Device.NT
18:54:50:812:     MUP OS bits: 0x36D54
18:54:50:850:   Adding MBI\MBI.inf to the map...
18:54:50:894:   Scanning PMIC\pmic.inf (Name: PMIC\pmic.inf, Version: 604.10146.2656.7129)
18:54:50:936:     Section with the best match: Intel.NTamd64
18:54:50:975:       Device: ACPI\VEN_INT&DEV_33FD&REV_0003 (Intel(R) Power Management IC Device)
18:54:51:011:       Device: ACPI\VEN_INT&DEV_33F4&REV_0003 (Intel(R) Power Management IC Device)
18:54:51:067:       Device: ACPI\VEN_INT&DEV_33F5&REV_0003 (Intel(R) Power Management IC Device)
18:54:51:177:         Matched with: ACPI\VEN_INT&DEV_33F5&REV_0003
18:54:51:236:         Current driver: oem23.inf
18:54:51:273:           Name: , Provider: Intel Corporation, Version: 604.10146.2656.7129, Section: Driver.NT
18:54:51:318:     MUP OS bits: 0x36D54
18:54:51:351:   Adding PMIC\pmic.inf to the map...
18:54:51:400:   Scanning SPI\iaspie.inf (Name: SPI\iaspie.inf, Version: 604.10146.2657.947)
18:54:51:436:     Section with the best match: Intel.NTamd64
18:54:51:482:       Device: ACPI\VEN_8086&DEV_228E (Intel(R) Serial IO SPI Controller)
18:54:51:545:         Matched with: ACPI\VEN_8086&DEV_228E
18:54:51:594:         Current driver: oem22.inf
18:54:51:638:           Name: , Provider: Intel Corporation, Version: 604.10146.2657.947, Section: spi_Device_0500.NT
18:54:51:684:     MUP OS bits: 0x36D54
18:54:51:726:   Adding SPI\iaspie.inf to the map...
18:54:51:817:   Scanning TXEI\TXEI.inf (Name: TXEI\TXEI.inf, Version: 2.0.0.1067)
18:54:51:857:     Section with the best match: Intel.NTamd64.6.1
18:54:51:904:       Device: PCI\VEN_8086&DEV_2298 (Intel(R) Trusted Execution Engine Interface )
18:54:51:999:         Matched with: PCI\VEN_8086&DEV_2298&SUBSYS_10B01043&REV_22
18:54:52:036:         Current driver: oem1.inf
18:54:52:079:           Name: TXEI64, Provider: Intel, Version: 2.0.0.1094, Section: TEE_DDI_WIN10_x64
18:54:52:120:         This is a downgrade
18:54:52:164:     MUP OS bits: 0x36C00
18:54:52:216:   Adding TXEI\TXEI.inf to the map...
18:54:52:258:   Scanning UART\iauarte.inf (Name: UART\iauarte.inf, Version: 604.10146.2653.391)
18:54:52:289:     Section with the best match: Intel.NTamd64
18:54:52:324:       Device: ACPI\8086228A (Intel(R) Serial IO UART Controller)
18:54:52:405:         Matched with: ACPI\8086228A
18:54:52:451:         Current driver: oem12.inf
18:54:52:496:           Name: , Provider: Intel Corporation, Version: 604.10146.2653.391, Section: iauarte_Inst.NT
18:54:52:542:     MUP OS bits: 0x36D54
18:54:52:586:   Adding UART\iauarte.inf to the map...
18:54:52:628:   Hardware check: Older version of some INFs are being installed.
18:54:52:682:   Reading config file : C:\Users\Jarosław Zymni\Desktop\inf update\Config.xml
18:54:52:732:   Read SocPackageInfo Version : 0x1
18:54:52:774:   Reading string value
18:54:52:829:   Read XML SocPackageInfo Root : HKEY_LOCAL_MACHINE, Key : SOFTWARE\Intel\SOCPackageInfo, Value : VersionNumber, Version string name : Version, version string : 105
18:54:52:879:   Registry key SOFTWARE\Intel\SOCPackageInfo does not exist or can not be read. Error : Unable to read registry value : VersionNumber - Error Code : 2. Assuming the installed version is oldest. Proceeding with installation.
18:54:52:916:   Preparing UI
18:54:52:973:   Reading config file : C:\Users\Jarosław Zymni\Desktop\inf update\Config.xml
18:54:53:016:   Read Title Override : Intel x64 CherryTrail-T Driver Package
18:54:53:044:   Reading config file : C:\Users\Jarosław Zymni\Desktop\inf update\Config.xml
18:54:53:095:   Read Title Override : Intel x64 CherryTrail-T Driver Package
18:54:53:161:   Showing dialog: WELCOME
18:54:55:222:   Showing dialog: LICENSE
18:54:58:277:   Showing dialog: CONFIRM
18:54:59:272:   Started installation thread
18:54:59:301:   Setup mode
18:54:59:334:   Reading config file : C:\Users\Jarosław Zymni\Desktop\inf update\Config.xml
18:54:59:366:   BIOS section is missing in the configuration file. Skipping the BIOS Update.
18:54:59:406:   Registry checks section is missing in the configuration file. Since there is no BIOS file specified, Skipping the Registry check.
18:54:59:438:   Read INF file name : MBI.inf
18:54:59:470:   Read INF file name : iai2ce.inf
18:54:59:501:   Read INF file name : iauarte.inf
18:54:59:533:   Read INF file name : iaspie.inf
18:54:59:569:   Read INF file name : pmic.inf
18:54:59:608:   Read INF file name : isstrtc.inf
18:54:59:642:   Read INF file name : igdlh64.inf
18:54:59:677:   Read INF file name : TXEI.inf
18:54:59:715:   Read INF file name : IntelBatteryManagement.inf
18:54:59:753:   NO BIOS File to install!
18:54:59:782:   Pre-Installing Drivers...
18:54:59:820:   Pre-installing driver file C:\Users\Jarosław Zymni\Desktop\inf update\Drivers\MBI\MBI.inf
18:54:59:855:   x64 OS running
18:54:59:890:   Difx64 execute cmd "C:\Users\Jarosław Zymni\Desktop\inf update\x64\Drv64.exe" -driverinf C:\Users\Jarosław Zymni\Desktop\inf update\Drivers\MBI\MBI.inf -flags 0 -keypath Software\Intel\Difx64 -preinstall
18:55:00:046:   Read registry subkey Code and value 2
18:55:00:088:   Read registry subkey Reboot and value 0
18:55:00:125: E Unable to pre-install driver file : C:\Users\Jarosław Zymni\Desktop\inf update\Drivers\MBI\MBI.inf - error code : 2

18:55:00:171: E Uninstalling drivers that were previously pre-installed by DriverPackagePreInstall...
18:55:00:215: E Setup aborted!
18:55:00:255:   m_nCurrentIndex : 4
18:55:00:336:   Showing dialog: FINISH

 

 

What should I do? Intel INF only finds graphic driver. I have not install any driver, BIOS is updated. What is correct order of installing drivers?

Jerry Coolt

Unable to re-install SST Audio driver after having removed it (Comput Stick STCK1A32WFC / Windows 10 Creators)

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Hi,

 

Earlier in August I upgraded Windows 10 to the Creators release.

From then I started having sounds issues when watching videos. After a while, getting cracks and other strange effects.

Restarting the app was not solving the issue, the sound problem was still there. So I though the sound system / driver was getting unstable, not the app itself.

Only a reboot was, temporarily, solving the issue.

 

So I decided to re-install the audio driver. I went in the devices manager and removed the device + the driver for Intel SST Audio. I was surprised Windows would not detect the device at reboot and automatically re-install / download the driver. So I had to look for the driver online and downloaded the SOC archive from there https://downloadcenter.intel.com/fr/product/86612/Intel-Compute-Stick-STCK1A32WFC

 

The device manager is strangely telling me about 3 bluetooth unknown devices.

One of them is "Device ACPI\808622A8" and I forced installation of the sst driver which can be found in the /Audio/ of the archive. I did not know what to do with Realtek one ?

 

I then tried to reboot, keeping the two other unknown bluetooth devices untouched ... but Windows would not start again. Crash looping. Only way to boot is to go in recovery mode and remove the sst device again.

 

I am now stuck with no sound and would appreciate some help please.

 

[UPDATE]

 

Hi again,

 

I worked a bit on it tonight.

 

The two other unknown devices where actually Bluetooth device : my iPhone and another system. removed them and they are gone.

 

I re-installed again the Intel SST Audio Device, from the drivers list, Intel Corporation. It looks like it is installing as it should, the audio icon on the task bar becomes active, it detects my Panasonic TV etc ...

But no sound. And I also noticed that the drivers details say "Intel SST audio device ACPI\808622A8\1 requires further installation". Just like in this thread Intel SST audio device ACPI\808622A8\1 requires further installation (repost per Intel request)

 

And if I reboot, then it does not want to start, keeps crashing. Only option is recovery mode.

 

Something which could be helpful : I noticed that the system actually boots, if not plugged to the TV.

If I let is start unplugged, then plug it, I see the desktop but then ... blue screen. It says something about unable to handle an event.

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